Trezor Strengthens Security Measures Amid Phishing Concerns

Trezor, a well-known cryptocurrency hardware wallet maker, recently upright significant security breach. This breach, discovered on January 17, 2024, potentially exposed the contact information of approximately 66,000 users. The unauthorized access occurred in Trezor’s third-party support ticket portal, which poses a serious risk of phishing attacks to affected users.

Breach detection and impact

The incident came to light when Trezor’s internal systems identified unauthorized access to their third-party support ticketing system. This breach potentially compromised the email addresses and names of users who have been in contact with Trezor’s support team since December 2021. Despite the severity of the data breach, Trezor has confirmed that users’ funds and device security remain unaffected.

Response to the violation

In response to the breach, Trezor acted quickly to revoke the breacher’s access and ensure that the breach was limited to the third-party service provider level. The company is transparent with its users, notifying the 66,000 potentially affected customers and providing guidance on how to protect themselves from phishing attempts. Trezor assured its customers that their digital assets were not compromised and emphasized the ongoing security of their devices and funds.

Phishing threat and user guide

The breach significantly increased the risk of phishing attacks. Trezor proactively informs users of these risks, advising them to beware of unsolicited communication and to never share their recovery phrases with anyone. The company also emphasized its commitment to continuous communication and transparency with its user base.

Past incidents and current vigilance

This is not the first time Trezor has faced security challenges. The company has a history of dealing with phishing attacks and issues with fake hardware. In response to these ongoing threats, Trezor places a strong emphasis on user education and vigilance to guard against similar incidents in the future.


The recent Trezor security breach highlights the persistent threats in the digital asset space. Trezor’s quick and transparent response demonstrates their commitment to user security and serves as a reminder of the importance of cybersecurity in the cryptocurrency industry.

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